| General Ordering Information |
| How Do I Place An Order On Your Web Site ? |
| The Village Peddler Is Located In Burton Michigan since 2001, providing you with Lemax and other Brand Name Village Accessories as well as Village Peddler Exclusive Platforms. We use the PayPal Shopping Cart System for orders paid for with a Credit Card or with funds from your PayPal Account. #1 We Accept All Major Credit Cards. #2 You can pay for your order with funds already in your PayPal Account. For Credit Card or PayPal Orders (See Note Below About Checking Out With A Credit Card) Just browse the product categories and click on the "Add To Cart " button, which places items into the cart one at a time, if you would like more than one of an item you can adjust the quantity of the item in the shopping cart window by adding or deleting any item. A Note About Closing The Shopping Cart Be sure to close the shopping cart window each time you bring it up by clicking on the close X on the cart window instead of the continue shopping button that appears on the window, or the window will hide behind your other windows that are open. |
| A Note About Checking Out Through The Shopping Cart For Credit Card Users When you click on the Secure Checkout Now Button on the Shopping Cart page you will be taking do a page that confirms your total along with shipping cost, this page contains a Link for non Paypal Account users and a space to sign into your PayPal Account if you have one. Credit Card users will have to click on the Link That Says If You Don't Currently Have A PayPal Account Click Here. This will take you to a page to enter your shipping address and the next page will ask for your credit card info, use must enter the shipping address as the same address your credit card is billed to. If you wish for the order to be sent to some other address you can enter that address in the Message Box on the check out page. |
| Is Your Site Secure For Me To Use My Credit Card ? |
| Yes. It is safe to use your credit card, our site is equipped with Paypal's Shopping Cart that uses Secure Socket Layer technology. The personal data you send PayPal (name, address, credit card information, etc.) is encrypted for your protection during the transmission process and can only be decoded by PayPal. PayPal currently handles about 1/2 of all the credit card transactions that are performed online. Web pages that use SSL connection start with https: instead of http:. |
| What Is Your Shipping & Handling Policy ? |
| The Village Peddler is located in Burton Michigan and we ship within the United States through the United States Post Office. All Foreign Customers see are International Orders section below. All orders are promptly processed in 2 to 3 days. Please note that all items ordered are not necessarily shipped together and that some items may be Back Ordered at the time you place your order. |
| What Is Your International Foreign Countries Shipping Policy? |
| International Customers there will be additional shipping fee due on your orders, you can order one of two ways, you can go thru and add the items that you are interested in to the shopping cart and pay for the items and a additional invoice will be sent to you for the additional shipping expenses or you can e-mail us with a list of the items that you are interested in and your Shipping address, and we can then send you a detailed invoice with the additional shipping fees included. |
| What Is Your Return Policy ? |
| Merchandise: All Sales Are Final Due To The Seasonal Nature Of The Items, We will Exchanges merchandise for other merchandise if you are not satisfied with it and the item is still in it's sealed package, but the return shipping and reshipping will be at the customers expense. Platforms: All Sales Are Final, Platforms are made when they are ordered, we will Exchange them if you fine that they do not work for you as long as they have not been Used or Damaged, but the return shipping and reshipping will be at the customers expense. Custom Made Platforms Are Made To Order And Are Not Refundable or Exchangeable Damages: Damages during shipment are treated as damage claims with the shipping carrier, they will be replaced or refunded by the carrier. Cancelled orders are subject to a 20% re-stocking fee. |
| What If I Have A Question About A Product ? How Can I Find Out About The Status Of My Order? |
| Customer Service will answer questions related to products and orders. If you have a question about a product please e-mail us and we will get back to you as soon as possible, For orders please give us your name and address including billing zip code. Our Customer Service e-mail address is: villagepeddlers@comcast.net |
| What Is Your Privacy Policy ? How Do you Use My Information ? |
| The Village Peddler DOES NOT trade, rent, or sell your personal information to anyone. We will notify you by e-mails from time to time with any Sales Promotions and Clearances that are going on. But we will never release you information to anybody else. |
| I've Heard A Lot Of Talk About The Use Of "Cookies" Can You Explain How Your Site Uses Them ? |
| "Cookies" are nothing more than small pieces of data that are stored in the memory of your browser on your hard drive. These "cookies" are used to help identify you when you visit our site. The Shopping Cart uses Cookies to allow you to place items in your shopping cart, return to continue browsing and come back to check out at a later time. At any time, you have the option to set your browser to either refuse "cookies" or alert you when a "cookie" is being sent. |
| We Ship World Wide |
Free counters provided by Andale.
